NEED HELP?
We’re Always Happy to Assist You
Not sure about the right size, product material, or your order status? Reach out to us anytime. Our support team is here to help you choose confidently and shop comfortably.
Address
6/1 Park Street Kolkata 700020
Call Us
+917980172652
Open
Mon-Fri: 8am - 4pm
Emails
zynoracraft@gmail.com
got any doubts?
use the form below to get in touch with our team
Got Questions? We’ve Got Answers!
What sizes are available for hoodies and leggings?
We offer a variety of sizes ranging from XS to XXL. Please check the individual product page for detailed sizing charts to find your perfect fit.
How do I care for my hoodies, leggings, and blankets?
Machine wash cold with like colors.
Use mild detergent.
Avoid bleach.
Tumble dry low or air dry for best results.
Can I return or exchange a product?
Yes! We accept returns or exchanges within 14 days of delivery for unused and unwashed items. Please contact our support team to initiate a return.
How long does shipping take?
Shipping time for Blankets is 7 days
Rest all other items - 10-14 days
Shipping times may vary based on location.
Rest all other items - 10-14 days
Shipping times may vary based on location.
Do you ship internationally?
Yes, we ship to selected countries. International shipping charges and delivery times may apply.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it to track your package online.
Are the pillows and blankets machine washable?
Most of our pillows and blankets are machine washable. Please check the product care instructions for specific washing guidelines.
Can I cancel my order?
Orders can be canceled within 2 hours of placing them. After that, we may have already processed the order for shipping.
How do I know which shoe size to choose?
Please refer to our shoe size chart on the product page. If you are between sizes, we recommend choosing the larger size for comfort.
Do you offer gift wrapping?
Yes! Gift wrapping is available for selected products at checkout for a small additional fee.